Terms of Service
This page describes the terms of service for the installation, hosting and management of a next‑generation community engine (the “Service”) provided by the operator of this website (the “Provider”). By using the Service, you agree to these terms.
Nature and Scope of the Service
The Provider offers in particular:
- installation of the system on the Provider’s servers or on the customer’s infrastructure,
- hosting and technical management of system installations,
- installation and configuration of modules and extensions,
- language packs, design adjustments and functional customizations,
- regular updates and technical support as agreed,
- development of custom modules and integrations.
The specific scope of the Service is always defined by the order, contract or individual agreement between the Provider and the customer (the “User”).
Registration and Access Credentials
The User must provide accurate and up‑to‑date information. The User is solely responsible for keeping access credentials secure. Any misuse of access credentials by a third party is the responsibility of the User.
User Content and Responsibility
The User is solely responsible for all content placed within their system installation. The User agrees not to publish or store any content that violates legal regulations, good morals or the legitimate rights of third parties.
The Provider is not obliged to actively monitor User content but is entitled to intervene (including restricting or terminating the Service) if notified of unlawful or harmful content.
Operation, Availability and Maintenance
The Provider aims to ensure high availability of the Service; however, uninterrupted operation cannot be guaranteed. Short maintenance windows, updates or technical outages may occur.
The Provider may temporarily limit or suspend the Service in the event of security incidents, attacks, misuse or other serious technical issues. Planned maintenance will be announced in advance whenever reasonably possible.
Provider’s Liability
The Provider is not liable for:
- damage caused by incorrect use of the Service or User administration,
- outages or limitations caused by third parties (hosting, DNS, connectivity providers, security services),
- data loss unless extended backup services were explicitly agreed,
- limitations or errors inherent to the underlying software.
The Provider’s total liability for damages is limited to the amount paid by the User for the Service during the last three (3) months.
Payments, Billing and Termination
The Service is provided for a fee according to the current price list or an individual offer. Fees may be one‑time (e.g., installation, development) or recurring (e.g., hosting, maintenance, support).
Failure to pay within the due date may result in limitation or temporary suspension of the Service. In case of long‑term non‑payment, the Provider may terminate the Service and delete User data after a reasonable period.
The User may terminate the Service at any time unless otherwise agreed in a contract. The Provider may terminate the Service in cases of serious violation of these terms, illegal content or long‑term non‑payment.
Changes to the Terms
The Provider reserves the right to update these terms at any time. The current version is always published on this page. By continuing to use the Service after changes are made, you agree to the updated terms.